Short Courses (Non-accredited)

Clear to Work’s short courses are highly targeted trainings designed to help you improve a specific skill. These courses provide great foundational knowledge on a wide array of topics and can help you develop greater soft skills, build out your resume, improve career prospects, and maintain currency in your field.

Short courses are a great way to expand your knowledge, give yourself an edge as a prospective employee, build your confidence, and expand on your personal and professional development. 

RSA Online

Introduction to Food Safety

Short Course
The Introduction to Food Safety course is a basic food handling course that is designed to provide the basics of food safety.
RSA Online

Allergen Management

Short Course
Course designed to provide awareness and knowledge of allergens, allergen risks with the importance of having controls in place.
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Safe Sleep Essentials

Short Course
Learn how sleep impacts children’s wellbeing and how to support safe sleep practices and environments in line with quality standards.
Child protection courses Online

Introduction to Child Protection

Short Course
Introductory course designed for anyone working or volunteering with children/young people in any capacity to build their knowledge around child protection.
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Introduction to the National Child Safe Standards

Short Course
For anyone working or volunteering with children and young people who wants to understand the Ten National Child Safe Standards and apply them across different sectors.
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Identify & Report Children & Young People at Risk – Refresher

Short Course
For professionals in childcare, education, community services, and health who need to refresh their legislative knowledge and duty of care obligations around Child Protection.
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Identify & Report Children & Young People at Risk – Sports & Recreation

Short Course
For anyone working or volunteering in children’s sport and recreation to understand their obligations in protecting children and young people and support risk management strategy requirements.
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Managing Disrespectful, Aggressive, or Abusive Customers

Short Course
This course teaches skills to de-escalate difficult customer behaviour and strategies to manage situations that can’t be defused, while protecting your health and wellbeing.
RSA Online

Barista for Beginners

Short Course
Course designed to give learners the basic knowledge and skills required to produce and serve espresso coffee beverages using commercial espresso machines.
RSA Online

Stock & Inventory Management

Short Course
Course designed for operational staff who report to higher management and work in organisations where stock control is integral to the business and/or stock control issues have been identified.
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Job Search and Interview Skills

Short Course
In this course, you will learn the key components of a well-written resume and cover letter.
RSA Online

Waiter Skills

Short Course
This course will provide learners with valuable information about food service styles, service procedures, duties and responsibilities.
RSA Online

Provide Quality Customer Service

Short Course
Learn the essentials of great customer service, how to sell and upsell, and how to turn complaints into sales opportunities.
RSA Online

Beer Knowledge

Short Course
Course designed for someone who has little or no knowledge of beer but would like to learn more.
RSA Online

Wine Knowledge

Short Course
Course designed for someone who has little or no wine knowledge or experience but would like to learn more.
RSA Online

Cocktails & Spirits

Short Course
This course will provide you with valuable information about spirits, cocktails, and how to sell cocktails.
RSA Online

Cash Handling and Transaction Management

Short Course
This course teaches you how to handle customer transactions correctly and confidently, from taking payments to finalising sales.
RSA Online

Anti-Money Laundering & Counter-Terrorism Financing General Staff Risk Awareness (for General Staff)

Short Course
Course designed for general staff that work in the gaming room, on reception, or in TAB areas of a pub or club.
RSA Online

Anti-Money Laundering & Counter-Terrorism Financing Risk Awareness (for Managers/Compliance Officers)

Short Course
Course designed to help you understand the role, skills, and responsibilities of a compliance officer in gaming and TAB venues.
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Problem Solving and Decision Making

Short Course
This course provides a process that you can work through that can take the anxiety out of problem solving and help you make decisions easier.
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Conflict Resolution in the Workplace

Short Course
Learn the skills to manage conflict confidently and maintain positive professional relationships.
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Professional Supervisor

Short Course
This course gives learner the skills and confidence to handle the challenges that come with stepping into a supervisor role.
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Manage People Performance

Short Course
Learn how to allocate work, assess staff performance, and provide coaching and feedback to help your team improve.
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Developing Emotional Intelligence​

Short Course
Learn how emotional intelligence can help you work better with others and achieve your goals.
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Body Language as a Sales Tool

Short Course
Learn how to read client signals and use your own body language to support what you say and strengthen your sales relationships.
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Being a Team Player

Short Course
Learn how to work effectively with others, use your strengths, and contribute to a successful team and organisation.
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Happiness and Wellbeing

Short Course
Learn how to understand your work-life balance and take practical steps toward a healthier and happier life, while building or improving workplace wellness programs.
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Managing Workplace Stress

Short Course
Learn what causes stress and burnout at work, why so many people feel overwhelmed, and simple strategies to manage stress at work and at home.
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Managing Anger

Short Course
Learn how to manage anger productively, improve communication, and reduce workplace conflict for a happier, more effective team.
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Adapting Leadership Styles

Short Course
Learn about different leadership styles, their strengths and weaknesses, and how to adapt your approach to different situations and people.
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Negotiation and Persuasion

Short Course
Learn how to prepare for various forms of negotiation and explore the skills you’ll need to negotiate confidently and successfully.
RSA Online

Motivating Your Team

Short Course
Learn about the key motivational theories, strategies, and tools you can use to help your team remain enthusiastic about their work.
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Managing Challenging Situations

Short Course
Learn to manage defensive behaviour, team negativity, and conflict using practical strategies like role-modelling, challenging behaviour, and setting clear goals.
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Bullying in the Workplace

Short Course
Learn how to identify and address workplace bullying, protect staff, and create a safer, more respectful work environment.
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Running Effective Meetings

Short Course
Learn how to manage small, working meetings for groups that require participants’ energy and commitment.
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The Art of Effective Delegation

Short Course
Learn how to delegate effectively using practical tools and techniques that reduce stress and improve productivity.
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Team and Employee Engagement

Short Course
Learn strategies to boost employee engagement and strengthen team and organisational performance.
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Embracing Diversity, Equity, and Inclusion

Short Course
Learn what diversity means in the workplace and how to promote equity, inclusion, and respectful conduct.
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Workplace Harassment Awareness

Short Course
Learn how to recognise workplace harassment and respond appropriately whether you’re a target, a witness, or the person accused.
RSA Online

Allergen Management

$29.00
Allergens can be life-threatening. It is essential for anyone working with food to understand allergens & the associated risks, & their responsibilities.

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Safe Sleep Essentials

CHILD PROTECTION COURSE Safe Sleep Essentials $29.00 Sleep is a basic human function, but also an incredibly complex behaviour. The quality and quantity of sleep impacts a child’s health, wellbeing, learning and behaviour. The importance of supporting early sleep routines is highlighted in the National Quality Standard, “Each child’s wellbeing and comfort is provided for, including appropriate opportunities to meet

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Child protection courses Online

Introduction to Child Protection

$29.00
​Also referred to as ‘Child Safety Training’ or ‘Protection Awareness Training’, this non-accredited, introductory course is designed for anyone working or volunteering with children/young people.

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Waiter Skills

$29.00
Want to work in hospitality as wait staff? Learn about food service styles, service procedures, duties, & responsibilities.

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RSA Online

Wine Knowledge

$29.00
Do you know the difference between Chardonnay & Chenin Blanc? What about Pinot Gris & Pinot Noir? Learn all there is to know about wine.

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RSA Online

Cocktails & Spirits

$29.00
Learn the basics of spirits & how to make a great cocktail. This Cocktails and Spirits course will provide you with valuable information about spirits, cocktails, and how to sell cocktails.

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Manage People Performance

$29.00
Effective managers understand the link between performance management & performance development. In this course, you will gain the skills to efficiently manage staff performance.

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Managing Anger

$29.00
Managing anger productively is something few do well. Not surprisingly, those who manage their anger well at work are much more successful than those who don’t.

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Negotiation and Persuasion

$29.00
Whether nutting out a multimillion-dollar business deal, allocating responsibilities among your team or haggling over where to order lunch, you’re negotiating. Learn the art!

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