Course Facts

How Long?

From the date and time of purchase, you have 6 weeks to complete your course (this includes the Observer Report). At the end of the 6-week enrolment period, your course will expire, and will no longer be accessible.

Please note there are no refunds if you do not complete your course within this timeframe; however, you can purchase a 14-day extension to extend access to the course which will provide additional time to complete the training. This option is available for 90 days from the original date of expiry. 

How does it work?

Learn on your terms! This course is delivered 100% online and is accessible 24/7. You do not need to complete the course in one sitting. You can exit the course at any stage and the platform will remember where you’re up to. 

Click Start Now button, enter your details, and proceed to the payment page and pay. After payment, you have immediate access to your My Courses. Click on the name of the course to start. No need to wait for an email with login details.

The course is broken down into small, manageable sections designed to improve your learning. At the end of each section is a multiple-choice quiz. Please read the assessment tab for more information on how the assessment works.

Completion requirements

To complete this course, you will need:

A unique email address: This email address cannot be used by another student as it becomes your unique login username.

Identification: You must have valid photo identification (must not be expired more than 3 months). Acceptable photo identification can include: Passport photo page, driver’s license, Key Pass, Photo Card, and student photo ID card (must include date of birth).

Once you log in to the system, you will be prompted to upload a copy of your photo identification.

Unique Student Identifier (USI): Provide a USI. It is very easy to do and is part of your registration process with us and is a government requirement. All training providers are required to collect your USI.  Click here to visit the USI website.

Once you log in to the system, you will be prompted to provide your USI details.

Course must be completed in Australia. 

Observer Report – There are some things we cannot see you do on a computer. You will need to demonstrate your skills to somebody you work with or someone who works in the food industry. Please read the assessment tab carefully.

Please note that there are no refunds if you are unable to provide a completed Observer Report. Additionally, you will not receive a Statement of Attainment unless the Observer Report is received and marked fully competent. 

Assessment

You are assessed using four (4) methods:

• Multiple-choice questions;
• Case studies;
• Written questions
• Observer Report & photo evidence

To be deemed competent in this subject, you are required to answer ALL questions in ALL sections correctly.

Multiple-Choice Questions

There are a number of sections in this course. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to move onto the next section.

How it Works:

1. Read the question

2. Select your answer/s from the selection of answers given

3. Click Submit

4. Move onto the next question

5. At the end of the questions, you will receive the result of your assessment

If you answer all questions correctly, you will progress to the next section.

If you answer any questions incorrectly, you will be given the opportunity to resubmit those questions. You will be given feedback on which question you answered incorrectly. You can take the multiple-choice assessment as many times as you need.

Case Studies & Written Questions

There are multiple case studies and project questions (simulated work environment). Taken from the whole course, the case studies and written questions are designed to put your knowledge into practice in real-life situations. 

Observer Report 

After you complete the online assessment, you are required to complete and return the Observer Report. The report forms part of the overall assessment. The report is in the final assessment of the course.

It is a requirement that you demonstrate the skills you gained from the online course during one (1) shift (approx. 4 hours) in a real workplace. This shift must be after you start the course.

A real workplace must include an operational commercial food preparation area, bar or kitchen with the fixtures, large and small equipment and workplace documentation.

You are required to demonstrate that you work in accordance with the organisation food safety procedures and legislation. You must show you can:

• Implement procedures for food safety
• Store food safely
• Prepare food safely
• Provide safe single-use items
• Maintain a clean environment
• Dispose of food safely
• Demonstrate your ability to access and interpret food safety procedures

Ensure the person completing your Observer Report observes you doing everything listed on the report.

Who can sign off my Observer Report?

Your Observer Report must be completed by someone who is currently working in the food industry with a minimum of 12 months experience. It can be someone you:

• are currently working with; or
• have volunteered with.

Are you not working in the food industry? 

Here are a few options if you are new to the industry to have the practical assessment completed:

1. If you have worked in the food industry before, you may be able to volunteer some of your time (4 hours) with your previous establishment. 
2. If you have a friend or family member employed in the food industry that meets the above requirements, they can also sign off on your practical assessment. 
3. You can volunteer for a few shifts with a charity, community organisation or other food business. Many places are happy to have volunteers help out in return for completing the observer report. If you’re looking for charities near you, a great place to find out more information is your local council.