Course Facts

How Long?

From the date and time of purchase, you have 4 weeks to complete your course. At the end of the 4-week enrolment period, your course will expire and will no longer be accessible.

Please note there are no refunds if you do not complete your course within this timeframe; however, you can purchase a 14-day extension to extend access to the course which will provide additional time to complete the training. 

How does it work?

Learn on your terms! This course is delivered 100% online and is accessible 24/7. You do not need to complete the course in one sitting. You can exit the course at any stage and the platform will remember where you’re up to. 

Click Start Now button, enter your details, and proceed to the payment page and pay. After payment, you have immediate access to your My Courses tab. Click on the name of the course to start. No need to wait for an email with login details.

Industry Updates

From December 8, 2023, new legislation will come into effect which requires all Australian businesses that prepare and serve food to have trained Food Safety Supervisors available on their premises at all times. The Standard 3.2.2A is part of the Food Standards Code administered by Food Standards Australia New Zealand (FSANZ).

Completion requirement

To complete this course, you will need:

A unique email address: This email address cannot be used by another student as it becomes your unique login username.

Identification: You must have valid photo identification (must not be expired more than 3 months). Acceptable photo identification can include: Passport photo page, driver’s license, Key Pass, Photo Card, and student photo ID card (must include date of birth).

Once you log in to the system, you will be prompted to upload a copy of your photo identification.

Unique Student Identifier (USI): Provide a USI. It is very easy to do and is part of your registration process with us and is a government requirement. All training providers are required to collect your USI.  Click here to visit the USI website.

Once you log in to the system, you will be prompted to provide your USI details.

Assessment

This is a Recognition Prior Learning pathway available only to students re-certifying their Food Safety Supervisor NSW certification.

This Recognition Pathway (Recognition of Prior Learning) involves training and assessment in the key focus areas of:
– Cleaning and sanitising
– Safe egg handling
– Allergen management

You will be assessed using multiple-choice questions based on case studies provided in the course.  

To be deemed competent in this subject, you are required to answer ALL questions in ALL sections correctly.

You will also be asked to provide proof of your original units of competency in your course by uploading copies of your original Statements of Attainment and Blue and Orange Certificate. 

Multiple-Choice Questions

There are a number of sections in this course. At the end of each section is an assessment. You are required to study each section in sequence and answer every question correctly to move onto the next section.

How it Works:

1. Read the question

2. Select your answer/s from the selection of answers given

3. Click Submit

4. Move onto the next question

5. At the end of the questions, you will receive the result of your assessment.

If you answer all questions correctly, you will progress to the next section.

If you answer any questions incorrectly, you will have the opportunity to resubmit these questions. You will be given feedback on which question you answered incorrectly. You can take the multiple-choice assessments as many times as you need.

Once I successfully complete my course, how long will it take to get my Blue & Orange Certificate? 

Upon successful course completion, you will receive a Statement of Attainment which will be immediately available for download via the My Courses tab in your account. 

The Blue and Orange certificate issues by New South Wales Food Authority are processed manually. You will receive a soft copy of your Blue and Orange Certificate via email. A hard copy will be sent to you in the mail via Australia Post. It takes five to seven business days for these to arrive. 

FSS refresher training presents an opportunity to renew skills and knowledge in core food safety issues relevant to the hospitality and retail food service sectors as well as upskill FSS in current food safety focus areas.

In considering the key elements of the FSS refresher training, the Food Authority undertook a review of compliance results from the retail food service environment over 2010-2015 as well as a review of foodborne illness incidents from the retail environment. This review identified three key issues:
– unsafe handling of eggs and raw egg products
– inadequate knowledge of allergen management, and
– poor cleaning and sanitising practices.

Cleaning and sanitising is explicitly covered by the units of competency, for SITXFSA201 Participate in safe food handling practices and SIRRFSA001A Apply retail food safety practices; however, modules on safe egg handling and allergen management are not specifically stipulated as components of the Units of Competency. The FSS refresher is an opportunity to impart additional skills and knowledge in these food safety focus areas.

The Food Authority engaged Charles Sturt University (CSU) to develop learner guides in three key focus areas:
– Safe egg handling
– Allergen management
– Cleaning and sanitising