HELP AND CONTACT
FOR COMPLIANCE KEEPING PURPOSES, ALL HELP AND ENQUIRIES ARE BY EMAIL ONLY.
Hours : Monday – Friday | 9:00am – 4:00pm Brisbane time
If you want to know the status of your police check or online training certificate,
Log into your account view the status on your personal dashboard.
If your police check says, “Submitted to police” we CANNOT speed it up.
21 Nundah Street, NUNDAH QLD 4012
PO Box 51, NUNDAH QLD 4012
We do not accept police check applications or identification via email, post or in person.
*Please note that the phone number provided here is for the CTW Head Office only (not CTW Student Services). CTW does not provide customer service onsite or via telephone. For record-keeping purposes, all customer enquiries and support needs are provided via email only.
Phone: 07 3117 2517