Wide range of accredited and non-accredited courses. Includes NSW Licensee training and Advance Licensee training.


In this online course you will learn how to identify and solve problems and make decisions more effectively. Although we make decisions and solve problems all the time, some people are still very uncomfortable making decisions. Finding creative solutions to problems is not just about creativity – it lies in the ability to identify options, research them, and then put things together in a way that works. This course provides a process that you can work through that can take the anxiety out of problem solving and help you make decisions easier.

In this course, you will learn to:

  • Define problems clearly and legitimise them
  • Identify types of decisions and ways to make decisions
  • Avoid decision making traps and understand what to do if you make a decision you regret
  • Apply the problem solving model effectively
  • Create a plan for implementing, evaluating, and following up on decisions
  • Use various problem solving and decision making techniques

This is a non-accredited course but you will receive a completion certificate.


Training and assessment is conducted by Clear to Work Pty Ltd RTO 21907.
Your statement of attainment or certificate of completion is issued by Clear to Work Pty Ltd