Responsible Gambling Board Oversight (RGBO)
$139.00
Mandatory training requirements for Club Directors in NSW have been introduced as a part of the 1st July 2023 gaming reforms. The Responsible Gambling Board Oversight course empowers directors with the skills and knowledge required to confidently meet these legislative requirements, fostering a safer and more responsible gambling environment. By 30th June 2025, all NSW Club Directors in venues with gaming machines must be certified under new NSW Government reforms.
All Club Directors with gaming machines must complete one of the following:
Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) training courses, OR
Responsible Gambling Board Oversight (RGBO) training course approved by Liquor & Gaming NSW.
Please review upcoming dates open for enrolment for our online ARCG Course below.
This RGBO course is a one-hour abridged version of the Advanced Responsible Conduct of Gambling (ARCG) course, equipping Club Directors with an enhanced understanding of their venue’s responsibility to proactively minimise gambling harm.
IMPORTANT: If you are a business looking to book on behalf of your staff, please email [email protected] for assistance to ensure the enrolment is completed correctly.
Upcoming class dates are listed below. Please ensure you are available on one of these dates prior to purchasing your course and proceeding with your enrolment.
Once you know which session you would like to join, click the Enrol Now button below and be sure to follow each step to complete your enrolment and selection of your session date. Spaces are limited.
If you wish to book an RGBO session, please contact [email protected] so that we can work with you to schedule a session.
Cost
$139.00
Course Name
RGBO- Responsible Conduct of Gambling (Virtual Online Class)
Pre-requisite
None
Delivery
100% online virtual classroom using the ZOOM meeting platform which can be done from the comfort of your own home or workplace.
Time
- Just one (1) hour online virtual classroom
- Please allow a minimum 10 minutes before the training starts to log in to the virtual ZOOM training session with the link provided.
Please note there are no refunds if you do not complete your session.
On successful completion, please note:
RGBO Certification
Upon successful completion of an RGBO course, Club Directors will receive an RGBO course completion certificate
Competency cards
RGBO training does not include an endorsement on the NSW competency card. Instead, Club Directors must retain their Clear to Work issued certificate as proof of course completion.
Valid
Valid in NSW only.
Other helpful details
How Does Virtual Training Work?
- Review the pre-enrolment information on this page and make sure you are available for one of the dates listed
- Click the Enrol Now! button
- Make your payment and complete your student account set up.
- You will receive a Welcome Email with log-in instructions to complete your enrolment process.
- You must log in to select the date of the class you wish to attend.
- Once booked in, you will receive a ZOOM link and confirmation email to be able to participate in the RGBO virtual classroom training
Who Should Do This Course?
RGBO training is available to all Club Directors of venues with gaming machines in NSW as a way to meet the 1 July 2024 mandatory gaming reform training requirements in lieu of completing the full Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) courses.
This comprehensive course is specifically tailored for NSW Club Directors, equipping both new and experienced board members with the insights needed to oversee gambling operations effectively. From understanding the latest gaming reforms to adopting a proactive approach to harm minimisation, this training ensures your club not only meets compliance but also upholds its commitment to patron wellbeing.
Through in-depth, practical learning, directors will gain the confidence to lead with authority, implement harm minimisation strategies, and support a culture of responsible gambling within their venue. By the end of the course, NSW Club Directors will be fully prepared to align their club’s operations with the latest legislative requirements and community expectations.
Key Learning Outcomes
In the RGBO course you will learn about:
- Confidently navigate gaming reforms and oversee compliance with harm minimisation legislation.
- Take a proactive role in minimising gambling-related harm within your venue.
- Understand the significance of leadership in fostering a culture of responsible gambling.
- Implement and maintain tools like the Gambling Incident Register and Gaming Plan of Management (GPOM).
- Identify and refer patrons to appropriate support services, including self-exclusion options.
- Take the lead in creating a safer, more responsible gambling environment in your club.
To complete this course, you need:
A unique email address: This email address cannot be used by another student as it becomes your unique login username.
Current Identification: You must have valid photo identification (must not be expired more than 3 months). Acceptable photo identification can include: Passport photo page, driver’s license, Key Pass, Photo Card, and student photo ID card (must include date of birth).
Once you log in to the system, you will be prompted to upload a copy of your photo identification.
Technology: Ensure you have a device with a camera and microphone so you can participate in the training.
Please Note: the RGBO training session will be recorded and used as evidence of attendance. You will need to have your camera on for the full duration of the course. You must be 100% visible for the full duration of the course.
Please note that you must be 100% visible for the full duration of the course.
Please reach out to [email protected] if there are any medical circumstances that may hinder your ability to be visible at all times during the session.
Use of interpreters is not permitted.
Learner Rights & Obligations
View the Student Handbook to learn more about Learner rights and obligations.
CTW Obligations
View the Student Handbook to learn more about CTW’s obligations.
COURSE SUMMARY
Delivery: 100% online (virtual classroom)
Duration: 1 hour
When can I start? Immediately access your course after completing enrolment to complete your pre-requisites. Zoom sessions are open 15 minutes before the start time of the class.
Completion: Upon successful completion of an RGBO course, Club Directors will receive an RGBO course completion certificate.
Valid: NSW only.
Frequently Asked Questions
From the date and time of enrolment, you have eight (8) weeks to select a session and complete your virtual RGBO class.
Valid in NSW only.
If you get stuck at any point along your enrolment or learning and assessment journey – we’re here to help! Please email us at [email protected] and our team can assist you.
Unfortunately, no, the use of interpreters is not permitted to complete any part of this course as per regulations stipulated by the Office of Liquor & Gaming NSW.
Unfortunately, no, there is no RGBO refresher course available.
Yes, you need to complete the entire course to obtain your RGBO certificate.
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