HOSPITALITY COURSES

NSW Online Advanced Licensee Training

$269

Advanced Licensee Training is an additional course for people who operate a business in a higher risk environment – for example, businesses that trade regularly after midnight. 

This course is designed to assist you to become a leader and risk manager and to address the range of challenges and behaviours that your business might encounter operating in a higher risk environment.

Clear to Work is approved to deliver the Liquor & Gaming NSW Advanced Licensee training.

Cost

$269.00

Course Name

NSW Advanced Licensee Training

Pre-requisite

Licensee Training   

You are required to upload a copy of your Interim Certificate into our system.

If you have completed your Licensee Training with a different training provider, please email a copy of your valid Interim Certificate or a copy of your valid Competency Card to Clear to Work Student Services – [email protected] 

Time

  • Course takes 6 – 8 hours to complete (self-paced)
  • Marking is typically completed within 2 – 3 business days (turnaround time may be longer in times of high volume).
  • You have a total of four (4) weeks to complete the course (this includes amendment and resubmission of your assessment if required)
  • There are no refunds if you do not complete your course within this timeframe; however, 14-day enrolment extensions are available for a small fee. Enrolment extensions are available for up to 90 days from the original enrolment expiry. 

Valid

Valid in NSW only.  

Other Helpful Details

How Does it Work?

Learn on your terms! This course is delivered 100% online and is accessible 24/7. You do not need to complete the course in one sitting. You can exit the course at any stage and the platform will remember where you’re up to. 

The course is broken down into small, manageable sections designed to improve your learning. 

  1. Click the Enrol Now button
  2. Enter your details and proceed to the payment page and pay
  3. After payment, you have immediate access to your My Courses tab. 
  4. Click on the name of the course to start. No need to wait for an email with log in details!

 

Receive an Interim Certificate

If your assessment is marked Competent during business hours, you will receive your Interim Certificate by close of business that day.

If your assessment is marked Competent outside of business hours, you will receive your Interim Certificate by close of business the next business day. Please read the assessment tab for full details of the assessment.

Use of Interpreters

Use of interpreters is not permitted as per regulations stipulated by the Office of Liquor & Gaming NSW. 

Course Description

Managing licensed premises is an important job with much responsibility. As the licensee or manager of venue operating in a higher risk environment, you have additional obligations and responsibilities.

Research shows that assaults at licensed premises are likely to occur and more frequently, between midnight and 3.00am. Running a large and complex event, such as a music festival, also carries increased risk.

There is a lot you can do to prevent alcohol-related harms from occurring as a result of your business activities.

You have a responsibility to work within your business, to take a risk-based approach and lead your staff as well as engage with your local or broader community, to both reduce the harm associated with alcohol and contribute to creating a sustainable and vibrant industry.

Non-compliance with the NSW liquor laws can result in the suspension or cancellation of your licence and you can be banned from holding a liquor licence or having a financial interest in a licence for a significant period of time.

This course will give you the skills and tools to avoid this while operating in a higher risk environment. It is designed to help you:

  • Understand and carry out your legal responsibilities as a licensee operating in a higher risk environment;
  • Analyse and minimise the risks relevant to your liquor licence; and
  • Manage, operate and lead a successful licensed business.

We want you to be a great risk manager and leader for your business.

The course is broken into five (5) learning areas.

At the end of the course you should understand:

  • Liquor regulation in higher risk environments
  • How to lead a culture of compliance
  • Government and industry approaches to reducing alcohol related harms
  • How to minimise the risk of alcohol related harms in your business
  • The best practice strategies for control risks in your business.

To complete this course, you need:

A unique email address: This email address cannot be used by another student as it becomes your unique login username.

Identification: You must have valid photo identification (must not be expired more than 3 months). Acceptable photo identification can include: Passport photo page, driver’s license, Key Pass, Photo Card, and student photo ID card (must include date of birth).

Once you log in to the system, you will be prompted to upload a copy of your photo identification.

Technology

  • Computer/laptop with internet access and current internet browser (Chrome & Edge are best).
  • Access to a smartphone or webcam
  • Zoom

NOTE: Due to the interactive nature of this course, we do not recommend use of a smartphone, iPad or other tablet device to complete this course. However, they can be used to gather assessment evidence. 

Please note that you must be 100% visible on your Zoom call with the trainer. 

Please read the assessment tab for full details of the assessment for this course.

You are required to meet complex legislative requirements in relation to the sale, service and supply of liquor in your business. While your RSA course will have provided you with a basic understanding of this, your legislative responsibilities as a licensee go far beyond that, highlighting the need for further training.

Additionally, if you work in a business that operates in potentially higher risk environments such as those trading after midnight, you carry added responsibilities that require further tailored training.

The NSW government committed to the introduction of a tiered industry training framework to strengthen and enhance liquor industry training standards by building on the existing RSA training. Liquor & Gaming NSW has worked closely with industry peak bodies, NSW Police and select registered training organisations (including us)  to design this new training framework to ensure it meets your training needs.

The Liquor Regulation 2018 introduced the tiered industry training framework which includes two new levels of licensee training that are designed to support you in meeting your compliance obligations and implementing strategies to improve your business operations while providing safe and vibrant environments for your customers. These are:

  • Licensee training, which is designed for licensees, approved managers and club secretaries, and
  • Advanced Licensee training, which is an additional course for licensees, approved managers and club secretaries operating businesses in higher risk environments.

Completion of this course requires the completion of a number of steps. The steps are:

  • complete online content, learning activities and multiple-choice questions
  • participate in an online discussion forum (held weekly)
  • complete the written assessment
  • participate in a one-on-one live assessment with a trainer.

Online Content

The course is broken down into small, manageable sections designed to improve your learning. Each section includes learning activities and case studies.

At the end of each section is a multiple-choice quiz. You are required to get all the questions in a section before moving to the next section. You will be given feedback on questions you answered incorrectly.

If you answer any questions incorrectly (yes, even one!), you will be returned to the beginning of the assessment to attempt ALL the questions for that section again. You can review the learning materials during the assessment. You can take the test as many times as you need.

Online Discussion Forum 

After completion of the online content, you can book into the next available online discussion forum. The aim of this forum is enabling group discussion and engagement with industry peers, a key objective of the learner experience.

Written questions can be completed after participation in an online discussion forum.

Watch the video below to learn how to book into an online discussion forum. Click here

Written Questions

Short answer responses are drawn from all parts of the course. They require a few sentences or brief dot points.

Complete a risk assessment and risk register.

The written assessment is marked the next business day after submission.

The online video assessment can be booked after competently completing the written questions.

Live Assessment – Online One-On-One Interview

When you are competent in the written assessment, you have access to book into your live assessment with a trainer.

Liquor and Gaming NSW require your knowledge of the following key concepts is assessed:

  • purpose and objectives of the course
  • reasons why training is mandatory

This assessment is completed with your trainer. Online students will meet this requirement in a 15-minute video call.

Book an appointment time with your trainer after you are marked competent in the written questions.

When your trainer has marked you competent in your course work, log into your course, select the last slide, and book a trainer interview.

For more information, see the tab ‘How to book an appointment’.

Check the requirements tab for equipment needed.

It is your responsibility to note the date and time of any scheduled meeting.  CTW will not provide refunds to learners who reschedule or cancel these meetings on multiple occasions. 

Who is required to complete Licensee training?

The Liquor Regulation 2018 requires all licence types classified as Tier 2 to complete Advanced Licensee training.

Tier 2 licences include:

  • Those authorised to trade after midnight on a regular basis or otherwise have extended late night trading hours authorisation on a regular basis
  • Certain on-premises business types, such as nightclubs (adult relaxation entertainment) and karaoke bars
  • Licensees or businesses subject to a regulatory scheme, and
  • Those nominated by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority).

 

Tier 2 licences include:

Businesses with any of the following licences that are authorised to trade after midnight or authorised to have extended late-night trading hours on a regular basis:

  • Hotel licences
  • General bar licences
  • Club licences
  • Producer/wholesaler licences endorsed with a drink on-premises authorisation
  • On-premises licences that relate to any of the following:
    • Public entertainment venues (other than a cinema)
    • Restaurants or cafés (those with a primary service authorisation)
    • Tertiary institutions, and
    • Vessels
    • Caterers

 

Note for the following:

  • Small bar licence – with extended trading authorisation that authorises the sale or supply of liquor on a regular basis between 2.00am and 5.00am.
  1. Certain business types irrespective of whether they operate after midnight:
    • Nightclubs (adult relaxation entertainment): whose primary purpose is to provide entertainment in a potentially higher risk environment due to the type and style of entertainment offered and the extended trading hours that are available, and
    • Karaoke bars: whose primary purpose is to provide entertainment, often trade past midnight and see peak trade after midnight.
  1. Any licensee or venue subject to a regulatory scheme.
  1. Any licensee directed by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority.

 

For more information, click here.

How to Book an Appointment: 

Watch the video below. Or watch it on YouTube – click here.

How to Start Your Interview: 

Watch the video below. Or watch it in YouTube – click here.

Learner Rights & Obligations

View the Student Handbook to learn more about learner rights and obligations.

CTW Obligations

View the Student Handbook to learn more about CTW’s obligations.

COURSE SUMMARY

Delivery: 100% Online (no classroom)

Duration: Approx. 6 – 8 hours (self-paced)

When can I start? Immediately access your course after completing enrolment.

Completion: On successful completion, you receive: 

  • an Interim Certificate (sent directly by Liquor & Gaming NSW)

Valid: NSW only. 

Frequently Asked Questions

From the date and time of enrolment, you have four (4) weeks to complete your course in its entirety. This includes assessment marking and any potential resubmission if required. 

14-day enrolment extensions are available for a small fee. 

If your course enrolment has expired, you can purchase a 14-day enrolment extension for a small fee as long as you are within 90 days of your original course enrolment expiry. 

Unfortunately, no, the use of interpreters is not permitted to complete any part of this course as per regulations stipulated by the Office of Liquor & Gaming NSW. 

Unfortunately, no, there is no Advanced Licensee Training Refresher course available. 

To be issued with an Advanced Licensee Training Interim Certificate, you must complete the ID verification process, provide proof of your pre-requisite(s), and successfully complete of learning and assessment within your course. 

If you get stuck at any point along your enrolment or learning and assessment journey – we’re here to help! Please email us at [email protected] and our team can assist you. 

Trusted by 600,000+ Students and businesses around Australia for over 12 years

Do you manage a workplace?
Find out about our corporate dashboard

What Makes Our Courses the Best in Australia?

Accessible platforms 24/7

Created with the best in modern technology and security.

100% Local Support Team

Highly responsive, Australian-based support

Easy & Intuitive Experience

Online training from start to finish, it's a breeze!

Ready to get started?

What Our Customers Have to Say