Terms & Conditions -old

Terms and Conditions – Short Courses

Your access to the Clear To Work Pty Ltd website is conditional upon your acceptance and compliance with the terms, conditions, disclaimers and privacy statement contained in this document. Your use of the Clear To Work Pty Ltd website constitutes your agreement to the Terms and Conditions. Clear To Work Pty Ltd believes the information in this site is correct and it has reasonable grounds for any opinion, statement or recommendation found within. Clear To Work Pty Ltd will endeavour to update the information in this site as soon as practicable after any changes. However, as information can change without notice, it does not guarantee the accuracy of the information. You should seek legal or other professional advice before acting or relying on any of the material on the Clear To Work Pty Ltd website.

Refund and Cancellation policy

Please choose carefully as we DO NOT provide refunds for any reason. This includes, but is not limited to: you a refund if you change your mind, choose the wrong product course or unable to complete the course for whatever reason including failing to read the website before enrolling and paying for a course.

You have 4 weeks to complete your course.  After that, your course will expire, and you will not be able to access it. You will have to purchase the course again and all progress will be lost. You will not receive a refund if you do not complete the course in that time.


Clear To Work Pty Ltd views the protection of your privacy as a vital part of its commitment towards complete accountability and integrity in all its activities and programs.

Personal Information

Clear To Work Pty Ltd will collect personal information supplied by you whilst completing this program for the following purposes only:

  • For lodgement of your certificate number with the appropriate training body
  • So we can contact you for course feedback,
  • So we can send you your statement of attainment, and
  • For Clear To Work Pty Ltd internal marketing information purposes

Disclosure of Personal Information

Clear To Work Pty Ltd will take all necessary measures to prevent unauthorised access to or disclosure of your personal information. This personal information will be disclosed as required to the State Government authorised body and to Clear To Work Pty Ltd Registered Training Organisation (RTO) administration. This information will not be disclosed to any other external agencies unless required or authorised by law.

For students enrolling in the NSW Food Safety Supervisor

I authorise Clear To Work Pty Ltd to provide my personal information to the NSW Food Authority for the purposes of being issued with a Food Safety Supervisor Certificate upon successfully attaining the required units of competency under the Food Safety Supervisor program. This authorisation is limited to the provision of my name, units attained and date(s) of training. If any information supplied by me may be considered to be untrue or misleading in any respect, I understand that the NSW Food Authority may take such action as it believes necessary, including the disclosure of the information to any person or body the Authority considers has a legitimate interest in receiving it, and I consent to such disclosure.

Correction of Personal Information

If you wish to alter any personal information you have supplied to Clear To Work Pty Ltd please direct enquires to info@cleartowork.edu.au.


Enrolment Form and Payment

To start an online course, you must complete the course Payment Section and Enrolment Form and provide payment to Clear To Work Pty Ltd. As you will receive confirmation of payment via email. You must provide a valid email address.

Accurate Representation of Self

You agree not to impersonate or represent any other person than the person on the Enrolment Form. All course assessments must be completed by the enrolled customer. Making false or misleading representations that you are another person or character is a criminal offence and can give rise to civil liability.

Username and Password

The username and password will only be issued to the course participant nominated on the Enrolment Form. Under no circumstances can another person activate or use the username and password.

Right of Appeal

Should a participant be assessed as ‘Not Yet Competent’ in any performance criteria they are not able to progress to the next section of the training program and are directed to repeat the learning and assessment. If they are still “Not Yet Competent” they are advised to contact the Clear To Work Pty Ltd office via email to info@cleartowork.com for assistance from a trainer/assessor for additional support and guidance. Participants have the right to request an independent assessment from another RTO at their own cost if they remain dissatisfied with the Clear To Work Pty Ltd assessment.


Course information is provided on the following basis.

You agree that Clear to Work Pty Ltd will provide the course, including access to the website on the following basis:

To use the Clear To Work Pty Ltd website you will need to access the internet, including related equipment, and software.

Clear To Work Pty Ltd is not responsible for any problems caused to or by your equipment, including any virus or related problems with your use of the Clear To Work Pty Ltd websites. You are responsible for any connecting or accessing fees, and for installing, maintaining, and operating your own equipment. Clear To Work Pty Ltd makes no warranties or interpretations that the website(s) contents and course information will meet your requirements.

You acknowledge and agree that all of the intellectual property rights in the Clear To Work Pty Ltd website are owned by Clear To Work Pty Ltd. Any unauthorised copying, reproduction, communication or translation of the Clear To Work Pty Ltd website may infringe Clear To Work Pty Ltd intellectual property rights and may result in liability.

Links from Clear To Work Pty Ltd websites to other websites should not be construed as an endorsement, approval or recommendation by Clear To Work Pty Ltd of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites.


The Clear To Work Pty Ltd website and all material within, are provided on an as is basis without any warranties of any kind. Except as provided by the prescribed terms, all warranties either express or implied by law, in any way relating to the website or its materials, are excluded. In addition, Clear To Work Pty Ltd does not warrant that the website will operate error free or that this website and its servers are free of computer viruses and other harmful goods. If you experience any damage or liability through the use of the Clear To Work Pty Ltd website or the materials therein, Clear To Work Pty Ltd will not be responsible for the costs relating to repair, servicing or any other associated costs.


You indemnify, defend and hold harmless, Clear To Work Pty Ltd and its directors, agents & employees, with respect to any claim, demand, cause of action, liability, loss, damage, expense (including legal fees) and cost incurred by you or a third party because of any error in any information, opinion or recommendation in this site.