||Provide responsible service of alcohol (RSA) (SITHFAB002) along with NSW specific modules
||100% online, no classroom
||3 minutes to enrol, approx 5-6 hours – self-paced,
4 weeks to complete.
||Mastercard/Visa through our Eway internet payment facility.
||In NSW only
||Click here to read… our student handbook and documents relating to learner’s rights including our complaints and appeals procedure.
| Course Overview
The course is broken down into six sections.
Section 1: Overview of liquor regulation in NSW
Section 2: Managing your liquor licence
Section 3: Your responsibilities to manage alcohol related harms
Section 4: Best practice strategies to prevent alcohol related harms
Section 5: Compliance and enforcement
Purpose of the training
You have been granted or are applying for the right to hold a liquor licence in NSW. As a licensee, approved manager or club secretary, you have significant responsibilities. This course is designed to help you understand and carry out your legal responsibilities, so you can reduce the risk of alcohol-related harms arising from your business activities.
While alcohol is widely consumed responsibly and safely, there are significant harmful effects from alcohol abuse and misuse, with wide-ranging impacts on individuals and our society as a whole. It is important to ensure you are doing what you can to operate a safe and responsible business.
If you don’t exercise your legal responsibilities, you can be found to be non-compliant. Noncompliance with the liquor laws can result in the suspension or cancellation of your licence and you can be banned from holding a liquor licence or having a financial interest in a licence for a significant period of time.
We want to make sure you have every chance to operate a successful business.
On completion of this course, you should be able to manage the day to day requirements for a compliant licensed venue to the benefit of your staff, customers and the wider community. Specifically, this course will enable you to:
- understand the relevant liquor legislation and regulations that will impact you as a licensee
- know your responsibilities in managing your NSW liquor licence
- understand your responsibilities as a licensee to manage alcohol-related harms in your business
- implement best practice strategies for your business to improve operations
- understand the consequences of non-compliance and what that means for you as a licensee
Before you complete this training, you will need to hold a valid NSW competency card or interim certificate issued by a Liquor & Gaming NSW approved training provider in the following course:
- Provide responsible service of alcohol (RSA) (SITHFAB002) along with NSW specific modules
Completing the RSA training package will provide you with foundational knowledge and a sound understanding of responsible service of alcohol provisions, including:
- key provisions of liquor laws and regulations
- understanding of public interest reasons for responsible service practices
- effects of alcohol and the factors that affect individual responses
- customers to whom sale or service must be refused and those who are at heightened risk (minors, intoxicated persons etc.)
- responsible service practices for selling and serving alcohol
- standard drinks for different beverage types and acceptable measures of alcohol
- indicators of erratic drinking and ways of assessing intoxication (including assessing customers affected by the consumption of illicit and other drugs)
- practical strategies to refuse service and refuse entry.
Why do I need to complete Licensee training?
You are required to meet complex legislative requirements in relation to the sale, service and supply of liquor in your business. While your RSA course will have provided you with a basic understanding of this, your legislative responsibilities as a licensee go far beyond that, highlighting the need for further training.
Additionally, if you work in a business that operates in potentially higher risk environments such as those trading after midnight, you carry added responsibilities that require further tailored training.
The NSW government committed to the introduction of a tiered industry training framework to strengthen and enhance liquor industry training standards by building on the existing RSA training. Liquor & Gaming NSW has worked closely with industry peak bodies, NSW Police and select registered training organisations (including us) to design this new training framework to ensure it meets your training needs.
The Liquor Regulation 2018 introduced the tiered industry training framework which includes two new levels of licensee training that are designed to support you in meeting your compliance obligations and implementing strategies to improve your business operations while providing safe and vibrant environments for your customers. These are:
- Licensee training, which is designed for licensees, approved managers and club secretaries, and
- Advanced Licensee training, which is an additional course for licensees, approved managers and club secretaries operating businesses in higher risk environments.
Who is required to complete Licensee training?
The Liquor Regulation 2018 requires all licence types classified as Tier 1 to complete Licensee training.
- Tier 1 licences include:
- hotels, packaged liquor, clubs, small bars and on-premises licences, and
- licensee or business subject to a regulatory scheme or nominated by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority).
In addition, licence types classified as Tier 2 must also complete the Advanced Licensee training.
- Tier 2 licences include:
- those authorised to trade after midnight on a regular basis or otherwise have extended late-night trading hours authorisation on a regular basis
- certain on-premises business types, such as nightclubs (adult relaxation entertainment) and karaoke bars, and
- licensee or business subject to a regulatory scheme or nominated by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority). Tier 1 licences
Tier 1 licences include:
- Hotel licences: enables alcohol to be sold to the public for consumption on and off the premises. Subject to separate approval, it also enables gaming machines to be operated. A hotel licence operates at all times under the primary purpose of selling alcohol to the public.
- General bar licences: a limited type of hotel licence known as a general bar licence is also available that allows alcohol to be sold for consumption on the premises, but does not allow takeaway sales or gaming machines to be operated.
- Club licences: allows registered clubs to sell alcohol to their members and guests for consumption on and off the premises (venue). Although a registered club may contain a ’nightclub’, a standalone nightclub is a separate licence and should not be confused.
Gaming machines may also be operated, subject to separate approval. types of businesses that use this licence include:
- RSL and services clubs
- bowling clubs
- leagues clubs
- golf clubs
- Small bar licences: allows the sale of alcohol for consumption on the premises (venue) but does not allow gaming machines or takeaway alcohol. This liquor licence allows for a maximum of 100 patrons (over the age of 18) in your venue during trading hours.
- Packaged liquor licences: allows alcohol to be sold through a bottle shop, home delivery, mail order or the internet for consumption off the premises (venue). You may also conduct tastings at your venue, with or without charge. types of businesses that use this licence include:
- bottle shops and liquor stores
- general stores selling packaged liquor, and
- online shops with home delivery alcohol sales.
- Producer/wholesaler licences: endorsed with a drink-on-premises authorisation
- On-premises licences: allows the sale of alcohol for consumption on the premises (venue) when another product or service (such as food or entertainment) is sold, supplied or provided to customers. In most circumstances, an on-premises licence does not permit takeaway alcohol sales. Alcohol sold under this licence must be consumed on the licensed premises that relate to any of the following:
- adult relaxation entertainment venues
- karaoke bars
- public entertainment venues (other than a cinema)
- restaurants or cafés tertiary institutions, and
Other on-premises licences likely to be required to undertake this training include:
- food and beverage outlets
- food halls
- public arenas, and sporting facilities.
- Any licensee or business that is subject to a regulatory scheme or who has been nominated by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority).
Tier 2 licences
Tier 2 licences include:
1. Businesses with any of the following licences that are authorised to trade after midnight or authorised to have extended late-night trading hours on a regular basis: hotel licences
- general bar licences
- club licences
- producer/wholesaler licences endorsed with a drink on-premises authorisation
- on-premises licences that relate to any of the following:
- public entertainment venues (other than a cinema)
- restaurants or cafés (those with a primary service authorisation)
- tertiary institutions, and
Note for the following:
- small bar licence – with extended trading authorisation that authorises the sale or supply of liquor on a regular basis between 2.00am and 5.00am.
- Certain business types irrespective of whether they operate after midnight:
- nightclubs (adult relaxation entertainment): whose primary purpose is to provide entertainment in a potentially higher risk environment due to the type and style of entertainment offered and the extended trading hours that are available, and
- karaoke bars: whose primary purpose is to provide entertainment, often trade past midnight and see peak trade after midnight.
- Any licensee or venue subject to a regulatory scheme may be directed by Liquor & Gaming NSW or the Independent Liquor and Gaming Authority (the Authority).
- Any licensee directed by Liquor & Gaming NSW or the Authority.
For more information, click here.
To complete this course you need to:
A unique email address not previously used by another student.
A driver’s licence, passport or another form of photo-identity, such as an 18+ card.
Unique student identifier (USI) – a federal government requirement. You can get a USI as part of your registration. Click here to visit the USI website.
Device – computer/laptop/tablet/smartphone with internet access and current internet browser.
Access to a Smartphone, digital recording device, webcam or video camera to video yourself answering questions.
Please read the assessment tab for full details of the assessment for this course.
You will be assessed using several methods:
- Multiple choice questions
- Written questions
- Verbal questions
More information coming soon.